Operational Risk in Financial Services – Becoming a Risk Practitioner

Build the skills, tools and mindsets to step into a risk role.

Operational risk management is a core skill for anyone working in financial services.

Whether you are looking to build on your existing role or step up to a new role with a focus on risk, this course will help you understand best practice risk management.

Key course details

Duration14 Hours across a 2 Week Virtual Learning Journey
Fee$1,694 (inc GST)
Certification2 CEMD Units of Credit The Certificate in Executive Management and Development (CEMD) is attained by accruing unit points through completing AGSM Short or Custom Courses and offers credits towards an MBAX, AGSM’s next generation online MBA
Start date15 Feb 2021

What you will learn

Over two weeks of virtual workshops and action learning, you will develop an understanding of compliance and key regulators, strategic objectives, emerging trends and best practice risk management, alongside the mindsets and behaviours to support a shift into risk-related tasks or roles.

You will complete a series of live workshops and self-paced activities, designed to build your ability to:

  • Understand the role of compliance and regulators
  • Distinguish between different types of risk
  • Understand the link between strategic objectives and compliance
  • Understand the importance of risk culture in an organisation
  • Evaluate and categorise risks
  • Use the lens of likelihood to analyse risk
  • Work with risk management frameworks
  • Understand how risk and the risk culture can impact your customer
  • Implement operational controls to minimise risk
  • Respond to emerging trends and challenges with future-focused strategies

“The AGSM Operational Risk in Financial Services virtual courses provide a clear approach to risk management under financial services regulation, and practical guidance on effective risk assessment and management in business operations.” James Myerscough, Program Director

You can read more from James here.

How you will learn

Led by a financial services industry expert, you will take part in live virtual workshops, interspersed with action learning and coaching to upskill you as a risk professional, ready to take on the challenges of today’s dynamic environment.

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Over two weeks, you will take part in approximately 14 hours of online learning and live workshops.


You will utilise The AGSM Navigator, a custom-built platform designed to work with your existing social and communication tools like Zoom.

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Virtual workshop sessions bring a real-time, social learning environment to you, where you can share challenges and experiences, learn from your peers and your expert facilitator, and build a community of practice.

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In between the workshop sessions, you will take part in a range of supported learning experiences independently and with the group to develop and embed learning.

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To maintain the interactivity and ensure participants can achieve their outcomes, each workshop is limited to 25 participants.

Start dateFeeWorkshop scheduleEnrol
15 Feb 2021 $1,694

Tue 16 Feb, 10:00 – 12.00pm (inc 30min optional Q&A)
Thu 18 Feb, 10:00 – 12.00pm (inc 30min optional Q&A)
Mon 22 Feb, 10:00 – 12.00pm (inc 30min optional Q&A)
Wed 24 Feb, 10:00 – 12.00pm (inc 30min optional Q&A)
Fri  26 Feb, 10:00 – 12.00pm (inc 30min optional Q&A)

Accelerate your career.
Get started today.

Contact our Client Engagement Team to discuss the right option to support your career goals.

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